Core Competency
CRM
Integrated
All sales channel customer data
All customer touchpoints
All customer letters and messages for reception
Data
Data Empowerment
Customer portrait analysis
Customer marketing touchpoints
Customer after-sales service
AI
AI digital employee
AI Customer Operations Expert: Customer Experience Optimization Strategy, Customer Marketing Solutions
AI Customer Operations: Intelligent tagging, marketing copy generation, marketing automation, customer profiling generation
AI Customer Service: Automatic replies, multilingual translation, intelligent message distribution
Solution
Cross-border e-commerce customer full-domain operation solution
Value proposition
With the help of Hiifans CRM's DATA and AI capabilities, cross-border e-commerce sellers can establish their own brand customer pool more efficiently and intelligently, improve customer profiles, optimize customer experience, and effectively communicate with global consumers through technology-driven branding!